Business Development - Operations Manager

A growing trading network in the field of biologically active additives and sports nutrition announces a vacancy for a Business Development - Operations Manager position.

The company is represented on the market by two retail stores and an online store. The direct supervisor, the business owner, is located abroad.

We are a young company that is at the initial stage of active growth. We are looking for a responsible, independent, and initiative leader in Tbilisi who will take over the operational management of the network and become the owner's main supporter in the daily activities of the business. Your main task is to ensure the smooth operation of all processes - from supply to sales - and the stable growth of the business.

Work format: full-time, Tbilisi - a combination of on-site control of stores and remote work.

What we offer:

• A fixed salary at the initial stage of 2000 GEL per month (net).

• A growing bonus - a real and transparent percentage bonus based on the network's total sales and key performance indicators (KPI). Details are discussed during the interview. Your income will directly depend on the growth of the business.

• Career growth - a real opportunity for rapid advancement to the position of Chief Operating Officer in parallel with the company's expansion.

• Flexible work environment - flexibility in organizing the workday, absence of strict corporate bureaucracy, and direct communication with the owner.

Main responsibilities:

• Operational management of the retail network - full control over the operation of two stores: employee schedules, cash discipline, inventory accounting, and orderliness at retail facilities.

• Control over the operation of the online store - control over the timely processing of orders by sellers, coordination of couriers and delivery services, resolution of technical issues related to card payments.

• Sales growth - implementation of commercial tasks, launch of local advertising campaigns on the website and in stores, and control over the fulfillment of sales plans.

• Interaction with partners and landlords - resolution of current issues and utility payments with landlords of commercial premises; communication with logistics companies and courier services.

• Coordination of supply and customs processes - control over the receipt of documents from foreign suppliers, interaction with customs brokers in Georgia, monitoring of cargo status, and coordination of goods receipt at the warehouse.

• Interaction with government agencies and banks - representation of the company's interests in banks and the Revenue Service (RS.ge); coordination of work with the accountant for timely reporting.

• Contractor management - overall control and coordination of the activities of invited freelancers and IT and marketing specialists.

Requirements for the candidate:

• Work experience - at least 1.5-2 years of experience in the position of administrator, senior seller, store manager, or operations manager in retail or e-commerce.

• Language skills - fluent knowledge of Georgian and Russian is mandatory for communication with customers, team, partners, and government agencies. Knowledge of English will be considered an advantage.

• Legal and financial knowledge - knowledge of the basic principles of the banking and tax systems in Georgia.

• Knowledge of e-commerce and logistics - basic knowledge of the operation of online stores, order control, and inventory management. Knowledge of the processes of importing goods and customs clearance in Georgia will be a significant advantage.

Personal qualities: honesty, ability to work independently and make decisions in the absence of the owner, developed organizational and negotiation skills.

If interested, please contact us via WhatsApp or email