Front Office Employee
Translated automatically from the original posting. Read the original in Georgian →
Hotel Biltmore
Georgia's tallest hotel is ideally combined with the historical and cultural center of the capital.
The hotel has six exquisite restaurants and a bar, including the restaurant "Zimi" located at the highest point of the hotel. "Biltmore Tbilisi" is an ideal space for corporate events, business meetings, conferences, exhibitions, and unforgettable weddings.
The hotel "Biltmore Tbilisi" is announcing a vacancy for the position of Front Office Employee.
Main responsibilities:
- Check the guest list and their requests every morning;
- Check the information left in the program at the beginning of each shift;
- Arrange the list of room cleaning times;
- Polite meeting with the guest; implementation of the registration procedure, following all rules;
- Enter existing and additional information about the guest into the program;
- Ensure confidentiality of information about guests;
- Ensure timely closing of accounts by guests;
- Generate a list of departing guests' accounts to ensure that the guest does not leave the hotel without settlement;
- In case of receiving a complaint from a guest, find ways to resolve it and check the status of problem resolution in the shortest possible time;
Required skills:
- Experience working in a similar position;
- Knowledge of Opera;
- Knowledge of Georgian and English languages;
- Communication skills;
- Sense of responsibility;
- Teamwork skills;
- Attention to detail.
Interested persons, please send their resumes by November 30 to the following email address. In the subject field, please be sure to indicate the position name.
We inform you that we process your personal data submitted by you to consider your application, to review your candidacy for a vacant position and to determine your suitability, including making a decision on employment, within the framework of the Law of Georgia "On Personal Data Protection".
Your application/CV and personal data contained therein will be stored by us for 1 year from the date of completion of the competition, in accordance with the requirements established by law, including to ensure the legal dispute process related to the results of the competition. Within the same period, your application/CV and personal data contained therein may be processed by us to consider your candidacy for another vacant position. If you do not want your data to be processed for this purpose in the future, please let us know about it via e-mail.
We also inform you that you are provided with the rights provided for in Chapter III of the Law of Georgia "On Personal Data Protection".
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