Medical Diagnostic Systems Engineer

Company Profile: The company "Biomedi" operates in Georgia in the field of medical and laboratory diagnostics and provides supply, installation and technical support of laboratory equipment, diagnostic systems and reagents of international manufacturers, is looking for a Laboratory Equipment Engineer.

Job Description:

Position: Laboratory Equipment / Medical Diagnostic Systems Engineer

Direct reporting: General Manager

Location: Tbilisi, with regional visits as needed

Ensuring the proper and continuous functioning of laboratory and medical diagnostic equipment, their installation, technical maintenance, troubleshooting and elimination of faults, as well as conducting professional technical support and trainings for customers.

Practical experience in the field of laboratory diagnostics and knowledge of working with different types of laboratory analyzers is particularly important for this position.

Key Responsibilities:

Installation and commissioning of laboratory equipment:

Installation, assembly and commissioning of laboratory analyzers and other diagnostic equipment; Assessment of relevant technical conditions and infrastructure before equipment installation; Initial technical inspection of the equipment and confirmation of its functionality; Production of relevant documentation for installation and commissioning; Familiarization of the customer with the rules of safe and correct operation of the equipment.

Technical maintenance and diagnostics:

Scheduled preventive maintenance of laboratory and diagnostic equipment; Timely diagnosis and elimination of technical faults; Identification of damaged components, spare parts and consumables as needed; Analysis of causes of technical problems and development of measures to prevent repeated faults; Provision of on-site and remote technical support to customers; Preparation of relevant reports and acts on maintenance, repairs and technical interventions.

Technical support of laboratory processes:

Monitoring of analyzers and related systems performance and control of technical functionality; Communication with laboratory staff to resolve technical issues related to equipment performance; Assessment of possible technical factors impact on analyzer performance; Participation in testing, control and technical verification processes as needed; Documentation, analysis and relevant response to technical problems received from the customer.

Customer training

• Training of laboratory personnel on device usage, daily maintenance, and safety issues;

• Preparation/adaptation of technical instructions and work manuals for the user;

• Conducting necessary technical trainings for new employees;

• Monitoring the correct operation of the device by the user and providing necessary recommendations.

• Technical communication with suppliers and manufacturers

• Professional communication with suppliers and manufacturers on technical issues;

• Preparation of relevant information, data, and reports on complex technical cases;

• Escalation of technical problems and coordination of their solution process;

• Studying technical documentation in the case of new devices or technologies;

• Determining the need for spare parts and technical components;

• Participation in preparing technical specifications when purchasing devices;

• Control of warranty and post-warranty technical service conditions.

Qualification requirements:

Necessary experience:

Preference will be given to a candidate with experience working with several types of laboratory analyzers and a good understanding of the clinical laboratory work environment and processes.

• Practical work experience in a laboratory, medical diagnostic, or relevant technical field;

• Direct experience working with laboratory analyzers;

• Experience in installing, servicing, diagnosing, or repairing laboratory equipment;

• Ability to assess and solve technical problems;

• Experience in technical communication and support for users.

Education

• Biomedical engineering;

• Electronics/electrical engineering;

• Medical technologies;

• Laboratory technologies;

• Engineering or other relevant technical field.

• Significant practical experience in the relevant field may be considered as an alternative to the education requirement.