B2C E-commerce Sales Manager

ASBC Georgia | iSpace | Apple Premium Partner is looking for a dynamic and results-driven B2C E-commerce Sales Manager!

If you want to be part of an international team representing an official Apple Premium Partner, drive the performance of a leading online sales platform, and build a successful career, we want to hear from you

Key Functional Responsibilities

• Drive the sales performance, growth, and overall strategy of the e-commerce platform to meet and exceed profitability goals.
• Serve as the primary digital point of contact for customers, delivering exceptional, first-line support by managing incoming chats across various social media platforms and answering hotline calls.
• Ensure outstanding customer satisfaction by providing timely resolutions to inquiries and building strong customer relationships.
• Manage and optimize online promotional campaigns.
• Analyze customer shopping trends and behaviors to support assortment selection and identify market gaps.
• Grow customer acquisition and enhance profitability through our online sales channels.
• Work closely with the demand planning team to ensure smooth and efficient order fulfillment.

Qualifications & Experience

• Prior experience in a similar E-commerce or digital sales role
• Solid understanding of e-commerce frameworks and infrastructure
• Self-starter mentality with a proven ability to manage multiple, competing priorities simultaneously in a fast-paced environment
• High level of attention to detail and strong strategic thinking with a customer-centric orientation
• Advanced proficiency in MS Office, particularly Excel
• Excellent written and oral communication, interpersonal, and problem-solving skills
• Highly self-motivated, collaborative, adaptable, and a critical thinker

Language Requirements

• Georgian, Fluent
• English, B2 Level

What We Offer

• Work Format: Hybrid
• Working Hours: 5 days a week (2 days off), operating in 2 shifts:
• 1st Shift: 10:00 – 19:00
• 2nd Shift: 13:00 – 22:00
• Salary: 1739 GEL Gross + Job Quality Bonus (dependent on the successful completion of your KPI tasks)
• Benefits: Health insurance, flexible and friendly work culture, and clear perspectives for professional and personal growth within an international company.

Selection Process

• Introductory Interview with the HR Recruiter and Team Lead
• Final Interview with the General Manager
• Reference Check

Before the offer stage, we conduct a reference check. Candidates will be asked to provide the contact details of their previous direct manager.

Please apply to this job online using following link: https://asbc.selfrecruit.ge/s/OyYc