Head of Driver & Fleet Operations

We are looking for a Head of Driver & Fleet Operations to lead and scale our core supply operations. Are you after a high-impact role in a fast-growing organization where you can build from scratch and scale both yourself and the business? Then this one might be for you. In this role, you will take end-to-end ownership of our Driver Lifecycle and Fleet Operations. You will drive sustainable driver and fleet growth, optimize onboarding and retention, ensure vehicle availability and service excellence, and build strong partner relationships while coaching a high-performing operations team. You will work closely with local teams and HQ, using data and operational rigor to solve complex marketplace challenges every day. Please note that this is a full-time employment opportunity. The monthly gross salary for this role is GEL 8840 , plus bonus. Please note that this position is procured by a third party representing a local partner. Bolt Group companies are not involved in the recruitment process. Why join Bolt? Build the future of mobility and help transform how people live and move in cities. Tackle challenges at scale that span technology, operations, regulation, and growth. Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry. Join one of Europe's leading technology companies, backed by world-class investors including Sequoia. Main tasks and responsibilities Driver & Fleet Growth Strategy: Define and execute the growth and operational strategy for drivers and fleets, while ensuring the active supply volume and service quality consistently meet marketplace demand. End-to-End Driver Lifecycle Management: Own the full driver journey, acquisition, onboarding, activation, engagement, and retention, while building scalable frameworks for fleet integration and daily operations. Fleet & Driver Relationship Management: Build strong, long-term relationships with fleet owners, handle key partner needs, and turn feedback into real operational improvements. Team Leadership & Development: Lead and mentor the Driver Lifecycle and Fleet Operations teams, planning resources, setting clear accountabilities, evaluating performance, and developing team capabilities. Metrics & Process Optimization: Own core operational KPIs, using data to spot bottlenecks in quality or availability and fixing them with better tools and automation. Strategic Projects & Cross-Functional Collaboration: Work with HQ and local cross-functional teams, implement new operational standards while resolving complex challenges effectively. About you You have 5+ years of experience in operations management and leading high-performing teams. You are deeply analytical, with the ability to dive into data, uncover operational bottlenecks, set priorities, and execute scalable process improvements. You are a skilled negotiator and relationship builder, adept at managing commercial fleet partnerships and collaborating cross-functionally with technical teams and HQ. You have excellent communication skills in both Georgian and English (at least B2 level, written and spoken). You are passionate about urban mobility and technology, with a genuine drive to create seamless partner and driver experiences. Why you’ll love it here Accelerate your professional growth with unique career opportunities. Take care of your physical and mental health with our wellness perks. Connect with colleagues at annual company events and smaller team gatherings. At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools. Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!26:T4e6,