Italian Speaking Hotline Agent
Translated automatically from the original posting. Read the original in Georgian →
NETEX CONSULTING is announcing a vacancy for an Italian Speaking Hotline Agent position.
We are looking for Hotline Agents in the customer service direction. Main responsibilities: - Receiving and serving customer phone calls and text messages; - Providing information to customer inquiries; - Identifying problematic cases and resolving them according to relevant procedures; - Polite and professional communication with the customer; - Recording necessary information in the system.
Essential requirement: The candidate must have a good command of the Italian language (fluent)
Desirable skills: - Fluent verbal and written communication; - Customer orientation; - High sense of responsibility; - Ability to work in stressful situations; - Knowledge of computer and basic office programs; - Experience in a similar position will be considered an advantage, however possible - Consideration of candidates without experience.
We offer: - A stable work environment; - Competitive remuneration; - Opportunities for professional development; - 8-hour work schedule;
Workplace: Kutaisi, office;
If interested, please send your CV to the following address.
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