Remote Service Manager
Translated automatically from the original posting. Read the original in Georgian →
TBC is announcing a vacancy for the following position: Remote Service Manager
Location: Tbilisi Validity: 16/10/2026 Type of employment: Temporary contract
Company Description We are TBC - a leading financial institution in the region, where a brave and goal-oriented team, we fulfill our mission and simplify people's lives.
We set new service standards using data analysis, artificial intelligence, and digital products.
We support you in development, achieving goals, and creating your success story - the main thing is to believe.
Job Description You, as a Remote Service Manager: - Will respond to incoming calls and provide high-quality service to customers; - Will determine their needs through telephone communication; - Will listen, analyze, and help them effectively resolve issues; - Will actively participate in the process of achieving individual and team goals.
You will have the opportunity: - To study banking products and processes; - To gain interesting knowledge and experience in the banking sector; - Career development opportunities after at least 6 months of successful work, based on your interests and direction; - To get acquainted with the best service standards, which will help you perform your daily work; - To work with professional people in a team environment.
We offer: - A remote work format, where you will have the opportunity to work from home, office, or any location convenient for you; - Paid training before starting work; - Educational platforms and many development opportunities; - Additional benefits: health insurance, well-being activities, internal offers, the "Tibiseli" fund, and more.
Qualification This position is for you if: - You are motivated to help others and improve their experience; - You have strong communication skills and can maintain professionalism in difficult situations; - You are focused on development, communicative, and ready for constant learning; - You want to develop your career in the financial sector and gain the best experience; - You are ready to work with AI tools and modern technologies
Place of work: Remotely, from home, office, or any location convenient for you.
To apply, please follow the link: https://smrtr.io/Cb5FZ
Additional Information TBC, for the purpose of determining the candidate's suitability for the vacancy, processes the candidate's personal data in accordance with the requirements of the Georgian Law "On Personal Data Protection". Information about the candidate may also be processed to determine their suitability for future vacancies. The candidate's information is stored for no more than 3 years. If you do not want further processing of your data and want to change or delete your data, please contact us at the link and reach out to us through the communication channels located on the same link: Confidentiality - TBC Bank TBC shares your information with companies within the TBC Bank Group PLC. Subsidiary companies also ensure the processing of personal data in accordance with the legislation. If you do not want to share your data with companies within the TBC Group, please contact us at the same link: Confidentiality - TBC Bank The candidate selection process at TBC is in compliance with the requirements of the Law "On the Elimination of All Forms of Discrimination" and the principles of equal treatment of persons, which excludes discrimination against persons on any grounds. If you see signs of discriminatory treatment towards you, please contact us: 032 2 27 27 27 * 1998; We will only contact those who pass the first stage of selection and are granted candidate status.
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