Customer Relations Manager - Contact Manager
Translated automatically from the original posting. Read the original in Georgian →
"Atlant Development" is announcing a vacancy for a Customer Relations Manager / Contact Manager position.
Work location: Tbilisi
Work format: onsite
Work schedule: Monday to Friday, 10:00-19:00
Flexible schedule possible based on agreement.
About the company:
ATLANT DEVELOPMENT is a development company that has been operating in the residential and commercial real estate sector for over 10 years.
We build and sell our own modern, high-quality projects and work with both Georgian and foreign clients.
Main function of the position:
The Customer Relations Manager is the first person a client speaks with when contacting the company.
Their main task is to process incoming inquiries, have initial communication with the client, identify their needs and interests, and pass on potential clients to the sales manager for further work.
Responsibilities
- Process incoming calls, messages, and online applications
- First contact with clients and provision of primary information
- Assess potential clients' needs and interests and redirect them to the sales team
- Work in CRM system
- Communication with clients through messengers and other communication channels
- Collaboration with the sales department
Requirements:
Necessary
- Good communication skills and clear speech
- Accuracy and attention to detail
- Sense of responsibility and reliability
- High-level knowledge of English and Russian languages
Will be considered an advantage
- Experience working in customer service, call center, or real estate sector
- Experience working with CRM systems and messengers
What we offer
- Fixed salary: 1800 GEL
- Commission from sales, without upper limit on earnings
- Incoming inquiries from potential clients provided by the company
- Clear work processes and complete, transparent information about properties for sale
- Initial training and support in the work process
- Opportunity for professional and career growth within the company
For whom is this position
- For those who enjoy interacting with people and working with clients
- For organized and detail-oriented individuals
- For candidates who want to develop in the real estate and sales sectors