Receptionist-Administrator

"Clocks hotel" is announcing a vacancy for the position of Receptionist-Administrator.

CLOCKS HOTEL Tbilisi is a 65-room, 4-star hotel located in the historic district of Tbilisi. The hotel has implemented international highest standards and practices, including building planning, safety, and management. The hotel is fully adapted for people with disabilities and is distinguished by its unique concept and refined design.

Work location: Tbilisi, Avlabari Work schedule: 5/2 8-hour shifts (morning, afternoon, and night shifts)

We offer:

• Competitive remuneration;
• Health insurance;
• Meal provision;
• Career growth and development support.

Position role and responsibilities:

Main duties:

• Friendly reception and accommodation of guests;
• Entering guest information into the FINA program;
• Daily checking of the list of arriving/new guests;
• Processing guest requests and responding accordingly; timely answering their questions to achieve a positive result;
• Finding solutions to guest complaints in the shortest possible time
• Settlement with guests according to the company's standards;
• Having up-to-date information about hotel room categories, prices, promotions, products, and services to provide guests with reception and accommodation within the scope of their competence;
• Preventing losses by implementing an appropriate credit policy and acting in accordance with the Cash policy introduced in the company
• Shift handover according to the standard introduced in the company
• Preparing and providing reports to various departments

Qualification requirements:

• Desirable experience working in a similar position;
• High-level knowledge of Georgian and English;
• Good communication skills;

Personal skills:

• Sense of responsibility;
• Teamwork skills;
• Attention to detail.

The company is a rapidly growing equal opportunities employer with European management standards. Our team does not discriminate on the basis of race, religion, sex, age, status, affiliation, or other views.

Interested individuals, please send your resume to the specified email address, and together let's create an unforgettable environment for our guests. Please indicate the position title in the subject line.

We wish you success and look forward to meeting you!

By sending your resume to the specified vacancy, you confirm that you agree for "LLC Clocks Management" to process your personal data (store, collect, group, delete) in accordance with the applicable legislation of Georgia. "On Personal Data Protection" in accordance with the requirements of the law of Georgia. The deadline for processing your personal data is determined to be no more than 6 months.