Apex Support Services
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About the Company Apex Support Services is a rapidly growing company specializing in online platform customer support. We collaborate with over 32 companies and offer 24/7 support in both chat and hotline formats. Our team consists of professionals focused on providing the best user experience and constantly evolving according to modern communication standards.
Main Responsibilities - Responding quickly and efficiently to customer inquiries via online chat and hotline - Identifying user problems and offering relevant solutions - Providing detailed information about the company's services and products - Collecting and transferring user feedback to relevant departments - Adhering to standard procedures and communication etiquette in daily activities - Effective and polite communication with diverse customers - Accurate and timely recording of data in internal systems
Requirements and Skills - No prior work experience required - willingness to learn and develop quickly - Good communication skills in English (additional languages will be considered an advantage) - Basic knowledge of computer programs and the ability to quickly learn - Ability to work in a stressful environment and high sense of responsibility - Client-oriented approach and teamwork skills
Benefits - Stable and friendly work environment in a small, motivated team - Special offers and discounts for purchases at various stores - Opportunities for personal and professional development in the customer support field - Modern office in a central location in Tbilisi
Compensation - Fixed 1800-3100₾ - up to + 3-5-7% + Weekly Bonuses (as cash $/₾)