Business Process Documentation Manager

Our mission at Bank of Georgia is to be the leading bank of a successful country, and everything we do and how we do it serves this main mission. As an organization focused on continuous development, we encourage our employees to discover the maximum of their potential, as we believe that opportunities are limitless.

The Business Process Documentation Service of Bank of Georgia is announcing a vacancy for the position of Business Process Documentation Manager.

Key responsibilities: - Determining the need for business process documentation and the appropriate document form;

• Developing regulatory documents for business processes (policies, procedures, instructions, etc.) in accordance with the rules and standards operating in the bank;

• Obtaining the necessary information for business process documentation from parties involved in or related to the process;

• Analyzing the received information and clarifying it with relevant parties if necessary;

• Coordinating the process of agreeing on developed documents with relevant structural units;

• Ensuring the approval process of documents in accordance with the rules operating in the bank;

• Updating existing documents based on requests from relevant business units.

Qualification requirements: - Higher education; preferably in the fields of humanities and social sciences, law, and/or business administration;

• At least 2 years of experience in business process analysis, documentation, and/or process management;

• Experience working in the banking and/or financial sector will be considered an advantage;

• Experience in developing/updating internal regulatory documents (policies, procedures, instructions, etc.) will be considered an advantage.

Essential skills: - Ability to communicate in writing and clearly, logically, and structuredly convey information;

• Analytical and critical thinking;

• Ability to process and systematize complex information;

• Attention to detail and accuracy;

• Effective communication and collaboration with various interested parties;

• Ability to work independently, prioritize, and organize work processes;

• Teamwork skills.

At Bank of Georgia, we always support each other to maximize our abilities and develop both individually and together. Join us to move forward together!

We look forward to your response by October 23, 2026.