Universal Specialist for Phone Contact Center - English Speaking
Translated automatically from the original posting. Read the original in Georgian →
Development, support, effectiveness, and inner peace are the values that shape our corporate culture. Working at "Imedi L" implies stability, innovation, and continuous knowledge sharing. We are looking for a new team member who will share our values and together we will achieve even more success!
The insurance company "Imedi L" announces a vacancy for the position of Universal Specialist for Phone Contact Center (English-speaking).
Remuneration: fixed + bonus; salary increase twice a year. Workplace: Tbilisi, Ilia Chavchavadze #7 Work schedule: non-standard, 9 hours of work (1 hour break), flexible schedule 08:00 – 23:00, two days off per week. The probationary period (internship) is paid.
We offer: - A positive and stable work environment; - Career development opportunities; - Personal and professional development programs; - Health insurance and other corporate benefits.
Main responsibilities: - Receiving and identifying phone calls from the company's insured patients; - Planning visits to personal doctors and relevant specialists for insured patients; - Referring insured patients to medical institutions in planned and emergency cases, organizing services, and reflecting information in the corresponding program; - Providing necessary information to customers about the conditions of the insurance policy (considering the relevant article/paragraph from the contract).
Qualification requirements: - A mandatory higher medical education or a final-year student (graduates of medical, dental, physical medicine and rehabilitation, pharmacy, and public health faculties are considered); - Knowledge of Russian; - Experience in the service sector is desirable.
Essential skills: - Effective written and verbal communication skills; - Polite and service-focused; - Goal-oriented and result-focused; - Teamwork skills; - Time management skills; - High sense of responsibility.
Candidates interested in the vacancy can send their resume/CV.
To get detailed information about the vacancy and send your resume, please visit the following link: https://hel-ai.com/apply/1o8lzUEd
We publish a copy of this advert so people looking for work in Georgia can find it, with a link back to your original. If it is yours, you can take over managing it, or ask us to take it down.
A claimed listing becomes Direct: it shows above collected listings for a week after it is posted or bumped, you can edit, bump and close it, and it joins Google job search.