Salesforce Consultant

Andersen is hiring a Salesforce Consultant to optimize business processes, implement Salesforce solutions, and support digital transformation initiatives for international clients. Andersen is a pre-IPO software development company that provides a full cycle of services, following project management standards and best practices. For over 19 years, we have been helping enterprises and middle-sized firms transform their businesses by creating effective digital solutions using innovative technologies. Immerse yourself in a global landscape as we collaborate with enterprises spanning North America, Western Europe, Israel, Australia, and the UAE. Our diverse expertise extends across FinTech, Healthcare, Retail, Telecom, Media & Entertainment, Logistics, Travel & Hospitality, eCommerce, and more.

Responsibilities

• Communicating with clients and stakeholders to understand business needs and requirements.
• Providing Salesforce consulting and guidance on CRM functionality and best practices.
• Translating business requirements into practical Salesforce solutions.
• Explaining Salesforce features and processes to technical and non-technical users.
• Supporting clients in using Salesforce effectively and addressing functional questions.
• Collaborating with business users and technical teams to resolve issues and improve CRM processes.
• Configuring and customizing Salesforce functionality based on business requirements.
• Building and maintaining strong client relationships through regular communication and support.
• Participating in client meetings, requirements discussions, and solution reviews.
• Identifying opportunities for improving user experience and optimizing Salesforce workflows.

Requirements

• Experience as a Salesforce Developer for 3+ years, with a solid understanding of Salesforce CRM and its core functionality.
• Strong interpersonal and communication skills, with the ability to adapt communication styles to different stakeholders.
• Ability to explain complex CRM functionality clearly and patiently to non-technical users.
• Strong consultative and client-first mindset, prioritizing business needs and customer satisfaction over purely technical solutions.
• Ability to build trust and rapport with clients and maintain positive stakeholder relationships.
• Strong problem-solving skills, empathy, and a collaborative approach to working with business users.
• Level of English – from Upper-Intermediate and above.

Nice to have

• Experience working with nonprofit organizations or in Project Management Office (PMO) environments.

Compensation: 1750–3500 EUR per month.