Salesforce Consultant

Andersen is hiring a Salesforce Consultant to optimize business processes, implement Salesforce solutions, and support digital transformation initiatives for international clients. Andersen is a pre-IPO software development company that provides a full cycle of services, following project management standards and best practices. For over 19 years, we have been helping enterprises and middle-sized firms transform their businesses by creating effective digital solutions using innovative technologies. Immerse yourself in a global landscape as we collaborate with enterprises spanning North America, Western Europe, Israel, Australia, and the UAE. Our diverse expertise extends across FinTech, Healthcare, Retail, Telecom, Media & Entertainment, Logistics, Travel & Hospitality, eCommerce, and more.

Responsibilities: - Communicating with clients and stakeholders to understand business needs and requirements. - Providing Salesforce consulting and guidance on CRM functionality and best practices. - Translating business requirements into practical Salesforce solutions. - Explaining Salesforce features and processes to technical and non-technical users. - Supporting clients in using Salesforce effectively and addressing functional questions. - Collaborating with business users and technical teams to resolve issues and improve CRM processes. - Configuring and customizing Salesforce functionality based on business requirements. - Building and maintaining strong client relationships through regular communication and support. - Participating in client meetings, requirements discussions, and solution reviews. - Identifying opportunities for improving user experience and optimizing Salesforce workflows.

Requirements: - Experience as a Salesforce Developer for 3+ years, with a solid understanding of Salesforce CRM and its core functionality. - Strong interpersonal and communication skills, with the ability to adapt communication styles to different stakeholders. - Ability to explain complex CRM functionality clearly and patiently to non-technical users. - Strong consultative and client-first mindset, prioritizing business needs and customer satisfaction over purely technical solutions. - Ability to build trust and rapport with clients and maintain positive stakeholder relationships. - Strong problem-solving skills, empathy, and a collaborative approach to working with business users. - Level of English – from Upper-Intermediate and above.

Nice to have: - Experience working with nonprofit organizations or in Project Management Office (PMO) environments.

Compensation: 1750–3500 EUR per month.