Call Center Operator - Night Shift

Company "Archi", a leading development company in Georgia, founded in 2006. We have successfully completed 55 projects and currently have 33 ongoing constructions in Georgia.

We are looking for a Call Center Operator at "Archi" and their responsibilities will be:

Receiving incoming phone calls and serving customers, adhering to standards; Responding promptly to messages and post comments on social networks; Informing existing and potential clients about the company's products and services, both through phone communication and social media; Identifying, analyzing, and providing assistance to customer-provided questions/issues (if necessary, redirecting to the relevant structural unit); Recording communication details with customers in CRM; Providing high-standard service to existing and potential customers; Constantly ensuring customer satisfaction and loyalty; Making outgoing calls and providing information to recipients according to the script, if assigned.

Qualification requirements:

Desirable experience working in the service sector; Necessary English language skills at a communicative level.

We offer:

A positive and stable environment; Diverse work and development opportunities; Health insurance; Work schedule: 2 nights worked / 2 nights off; Salary: fixed 1300 GEL (take-home pay) + a monthly bonus of 300 GEL.

If you are interested in our vacancy and have relevant experience, we look forward to your CV, which can be uploaded via the specified link until October 22, 2026: https://crm.archi.ge/crm/deal/web_form/vacancy.php

We will only contact selected candidates.

Please note that your resume will be stored in the company's database for the next six months. Moreover, your candidacy may be considered for another similar position if a vacancy arises.