Egg Donor and Surrogate Mother Coordinator

"Beta Plus Agency", which represents a part of the global network of in vitro fertilization (IVF) clinics and surrogacy agencies, is announcing a vacancy for the position of Egg Donor and Surrogate Mother Coordinator.

Responsibilities

Establish communication with potential egg donors and surrogate mother candidates to introduce them to the programs and relevant procedures; Correspond and communicate effectively with egg donor/surrogate mother candidates through social media; Update the database using their accurate profiles and also control the quality of the database; Develop creative ideas to improve ways of finding potential surrogate mothers and egg donors; Respond to incoming messages via email and social media in a timely and correct manner; Ensure satisfaction of egg donors and surrogate mothers; Create profiles of egg donors and surrogate mothers and prepare weekly and monthly reports; Perform other tasks assigned by the manager or direct supervisor.

Skills

Knowledge of English and Russian languages; Ability to provide high-quality customer service; Good sales and social media management skills; Problem-solving oriented, active, detail-oriented; Organizational and managerial skills; Ability to work in stressful situations.

Education and Experience

Education related to customer service or sales Experience of cooperation with an international company is desirable

What the company offers

Health insurance Career development opportunities Bonus system

Interested candidates should send their CV in English to the following email address.

In the subject field, please specify the position: "Egg Donor and Surrogate Mother Coordinator".

Good luck!