Customer Service Specialist

DHL's Georgian representation, company LLC "Georgian Express" announces a vacancy for the position of Customer Service Specialist at the Batumi branch.

Work schedule: Full-time (Monday to Friday 09:30-18:30, Saturday: 10:00-14:00);

Remuneration: 1100 GEL.

Main responsibilities:

• Provide complete service to clients;
• Issue incoming shipments and reflect them in the system;
• Provide clients with information about products and services;
• Identify client needs and ensure relevant services;
• Ensure the sale of products and services;
• Compare and ensure the accuracy of daily operations documentation and software data;

Qualification requirements:

• Higher education, preferably in Business Administration;
• Experience in the service and/or sales field is desirable.
• User-level knowledge of computer office programs
• Perfect knowledge of the Georgian language, good knowledge of English, and desirable conversational knowledge of Russian;

Skills:

• Time management skills;
• Ability to learn new things;
• Good communication and transmission skills;
• Attention to detail;
• Customer and service orientation;
• Punctuality and high responsibility for the job;

Interested individuals, please send your resume by October 31st to and indicate the position title in the subject field for your candidacy to be considered.

When processing candidate personal data, "DHL's Georgian representation" is guided by international standards for personal data protection. The purpose of processing personal data is to determine the candidate's compliance with the job requirements. In "DHL's Georgian representation" candidate data is stored for no more than 6 months.