Universal Night Specialist for Phone Contact Center
Translated automatically from the original posting. Read the original in Georgian →
Development, support, effectiveness, and inner peace are the values that shape our corporate culture. Working at "Imedi L" implies stability, innovation, and continuous knowledge sharing. We are looking for a new team member who will share our values and together we will achieve even more success!
The insurance company "Imedi L" is announcing a vacancy for the position of Universal Night Specialist for Phone Contact Center (medical education, English-speaking) Remuneration: 1100 GEL + bonus Workplace: Tbilisi, Ilia Chavchavadze #7 Work schedule: Shift work, every third evening, until the next morning
We offer: - A positive and stable work environment; - Career development opportunities; - Personal and professional development programs; - Health insurance and other corporate benefits.
Main responsibilities: - Receiving and identifying phone calls from the company's insured patients; - Planning visits to personal doctors and relevant specialists for insured patients; - Referring insured patients to medical institutions in planned and emergency cases, organizing services, and reflecting information in the relevant program; - Providing necessary information to customers about the conditions of the insurance policy (considering the relevant article/paragraph from the contract).
Qualification requirements: - Higher medical education or a final-year student (graduates of medical, dental, physical medicine and rehabilitation, pharmacy, and public health faculties are considered); - Experience in the service sector is desirable.
Essential skills: - Effective written and verbal communication skills; - Polite and service-focused; - Goal-oriented and result-driven; - Teamwork skills; - Time management skills; - High sense of responsibility.
To get detailed information about the vacancy and to send your resume, please visit the following link: https://hel-ai.com/apply/oz9glt2c
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