Senior IT Support/System Administrator

Senior IT Support/System Administrator (Google Workspace & Cloud Track)

"Geosoft Cloud" is a Google Cloud, AWS, Microsoft, and Synology partner company in the region. We help businesses with digital transformation and implement modern cloud and artificial intelligence (AI) solutions. Our team works to make Cloud Native advanced technologies simple, reliable, and tailored to real business needs.

Role Overview

We are looking for an experienced Senior IT Support or System Administrator specialist with at least 3 years of practical experience.

If you have a good understanding of servers, networks, email systems, and user technical support, but want to go beyond routine and transfer your experience to the Cloud field, this position is for you. We will help you transform your system knowledge into Google Workspace and Google Cloud Platform (GCP) engineering experience. Your main task will be to set up client systems, migrate emails, and provide technical support, while also studying Cloud architecture, automation, and AI tool integration with mentors.

Core Responsibilities, Technical Responsibilities:

Google Workspace and Microsoft 365 daily administration (user, group, and access management). Domain DNS record and email security settings (MX, SPF, DKIM, DMARC) setup and control. Planning and implementing email migrations from various systems (Microsoft Exchange, Microsoft 365, cPanel, Zimbra, etc.) to Google Workspace for uninterrupted business processes. Client technical support (Mail & Cloud Support) and rapid system problem resolution (Online, On-Site, Mobile). Setting up a basic Google Cloud Platform (GCP) environment and involvement in the process of transferring On-Prem servers to the Cloud. Automation of routine processes with simple scripts (Bash, Python, App Scripts).

Strategic Responsibilities:

New client onboarding and showcasing Cloud service capabilities. Technical communication with clients, consultations, and sharing best practices. Studying Google Cloud and AI technologies (Gemini Enterprise Agents Platform) and contributing to the company's technological development. Participation in events, workshops, and panel discussions, presenting and demonstrating services.

Hard Skills (Technical Requirements):

At least 3 years of work experience in IT Support or System Administrator position. Experience in setting up and administering Windows Server and Linux environments. Good knowledge of networks (TCP/IP, DNS, DHCP, VPN) and email protocols (SMTP, IMAP, POP3). Experience in administering Google Workspace (Google Admin) or Microsoft 365. Languages: proficiency in Georgian, English, and Russian at a technical communication level (mandatory for working with documentation and communicating with clients). Preferred: basic scripting knowledge (Bash, PowerShell, Python), virtualization (VMware), NAS servers (Synology), or minimal experience with cloud platforms (GCP/AWS).

Soft Skills (Personal Skills):

Ability to independently investigate and resolve problems (Troubleshooting). Proper verbal and written communication, polite and partner-like approach to users. High motivation for learning, development, and official certification. Teamwork and time management skills.

Job Details and Application:

Work schedule: Full Time, Monday-Friday, 10:00-19:00 (1-hour break). Work location: Besiki St. 4, Tbilisi Probation period: up to 6 months. Salary: please indicate your desired minimum threshold in the application form.

Please fill out the form at: https://geosoft.ge/jobs/ (form accessible only with a Gmail account).