Call Center Operator

Company "Archi", a leading development company in Georgia, founded in 2006. We have already successfully completed 55 projects and currently have 33 ongoing constructions in Georgia.

We are looking for a Call Center Operator in "Archi" and his functions will be:

Receiving incoming phone calls and serving customers, while maintaining standards; Timely response to messages and post comments on social networks; Informing existing and potential clients about the company's products and services, both through telephone communication and social networks; Identifying, analyzing, and providing assistance to customer-provided questions/issues (if necessary, directing them to the relevant structural unit); Recording communication details with the customer in CRM; Providing high-standard service to existing and potential customers; Constantly caring about the satisfaction and loyalty of existing and potential customers; Making outgoing calls and providing information to recipients according to the script, if assigned.

Qualification requirements:

Desirable experience working in the service sector; Necessary knowledge of English at a communicative level.

We offer:

Positive and stable environment; Diverse work and development opportunities; Health insurance; Working hours: no more than 40 hours a week; Salary: fixed 1100 GEL (take-home pay) + monthly bonus of 300 GEL.

If you are interested in our vacancy and have relevant experience, we look forward to your CV, which you can upload at the specified link until November 30, 2026: https://crm.archi.ge/crm/deal/web_form/vacancy.php

Connection will be made only with selected candidates.

Please note that your resume will be stored in the company's database for the next six months. Moreover, your candidacy may be considered for another similar position vacancy.