Mobile Service Center Coordinator

"Kercher-Georgia" is the official representation of Alfred Kärcher SE & Co. KG, a world leader in cleaning technology, in Georgia. The company's showrooms are located in Tbilisi, Batumi, Kutaisi, Zugdidi, and Telavi, and it also oversees official dealers and retail partners across the country.

"Kercher-Georgia" team is announcing a vacancy for the position of Mobile Service Center Coordinator.

Working conditions:

Workplace: Tbilisi, Akamsheneblis Khievani Working schedule: 09:00-18:00 Working days: Monday - Friday (weekends off)

Main functions and responsibilities:

Receiving equipment at the service center, initial registration, and constant monitoring of repair statuses; Planning and operational coordination of the work processes of technicians and the mobile service group; Communication with customers (individuals and corporate entities): informing about the service progress, controlling settlements, and offering/administering service contracts; Preparing, recording, and controlling spare parts orders and warehouse balances; Preparing relevant documentation and reflecting it on the RS.ge portal; Working with tender documentation; Regular reporting to the direct supervisor and participation in implementing new service standards; Strictly adhering to the company's internal standards and safety norms.

Basic requirements:

Practical experience working with the 1C program - a mandatory requirement; Experience working with the RS.ge portal (invoices, bills); Knowledge of office programs (MS Office); At least 1 year of experience working in a similar or adjacent position will be considered an advantage; Knowledge of foreign languages (English or Russian) at a communicative level will be considered an advantage.

Personal skills:

High sense of responsibility and organized approach to work; Ability to communicate effectively and conduct negotiations; Client orientation and teamwork skills; Ability to optimally distribute work time and prioritize; Ability to quickly orient and solve problems in a stressful mode.

Application procedure:

Interested individuals are kindly requested to send their resume (CV) to Please, in the subject line of the letter, be sure to indicate the vacancy title: "Service Center Coordinator", otherwise, your application will not be considered.

Good luck!

Personal data processing conditions:

By responding to this vacancy, including by sending your resume (CV), you agree that the company is authorized to process your personal data in accordance with the established procedure, purpose, and deadline, which automatically falls into the company's database and is stored for one year. Moreover, your candidacy may be considered by LLC "Kercher" for another similar position if a vacancy exists.