Verification Manager
Translated automatically from the original posting. Read the original in Georgian →
"Caucasus Auto", with 21 years of experience and up to a million imported vehicles, brings together over 700 employees. As a result of the work of logistics, sales, customer care, marketing, finance, management, and business development professionals, today "Caucasus Auto" is a leader in the international logistics industry. We plan innovative projects, implement diverse and interesting opportunities, and move forward with new goals. We have offices in 9 countries (Georgia, Ukraine, Emirates, Kazakhstan, Kyrgyzstan, United States of America, Armenia, Azerbaijan, Poland) and are actively continuing international growth.
Its history began in 2004 in Tbilisi and today includes up to a million imported vehicles, thousands of success stories, and over 700 professionals. The company's growth and development were made possible by the professional collaboration of experts in various fields, resulting in the company being a world-class leader in the logistics sector.
In "Caucasus Auto", the customer care and operational team is the leading locomotive of the business, and we are looking for a Verification Manager to join this friendly team, who will:
- Check the correctness, validity, and authenticity of identification documents (ID, passport) presented by customers;
- Verify customer profile data and compare it with relevant databases;
- Have telephone communication with customers and eliminate any issues that arise during the registration and verification stages;
- Provide detailed consultations to clients on verification procedures and required documentation;
- Conduct and manage video calls for remote customer identification;
- Gradually assist customers in successfully completing video verification.
If this interests you and you:
- Are attentive, detail-oriented, and responsible;
- Possess effective telephone communication and customer service skills;
- Easily master digital and information systems;
- Speak and write fluently in Georgian (knowledge of other languages will be considered an advantage).
Fill out the application form - https://caucasusauto.selfrecruit.ge/s/F9hpY
You will be greeted by a friendly team, a good working environment, and opportunities for development. We look forward to you!
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