Customer Success Manager
Translated automatically from the original posting. Read the original in Georgian →
"International Financial Institution" is announcing a vacancy for: Customer Success Manager
We are looking for not just an "operator", but the face and voice of our company - a person for whom the client's success is the top priority.
In the field of customer service, a text resume says nothing about your main strength. Your main weapon is empathy, communication, energy, and the right approach in difficult situations, which paper cannot convey.
Why does the company require a video CV? For the Customer Success position, your energy and way of speaking make all the difference from the first second. With a video CV, we want to see:
How easily and warmly you can establish contact. What your real approach and communication culture are. How you evaluate yourself as a strong team member.
Main responsibilities:
Constant communication with clients and their support. Operational and calm resolution of problematic situations. Analysis of client feedback and provision to the team.
We are looking for a candidate who has:
Outstanding communication and listening skills. Experience working in stressful situations. A positive and business-oriented approach.
Salary: from 2000 GEL depending on experience.
How to submit your application: go to the platform, record a 1-minute video CV, where you briefly tell us about your experience and show us your unique energy!
Complete the application and upload your Video CV.
https://jobly.ge/lead/755588c7-c3c0-4a88-8093-a44d10c3d53f/19a7b057-3531-4cf3-a514-63d6ce7992e4
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