Hotel Administrator

„Ambasadori Batumi“ is announcing a vacancy for the position of Hotel Administrator.

We are looking for a responsible, communicative, and guest-oriented candidate who will ensure high-quality service for our guests and smooth daily operations of the hotel.

Main responsibilities

• Greeting guests, organizing the check-in and check-out process;
• Providing guests with information about hotel services and conditions;
• Timely and professional response to guests' requests, questions, and complaints;
• Receiving, processing, and reflecting reservations in the hotel management system (PMS);
• Managing telephone and electronic communication;
• Operational management of problematic situations and coordination with management when necessary;
• Ensuring compliance with hotel service standards, internal procedures, and safety rules;
• Preparing daily reports, correct accounting of settlements and cash operations.

Qualification requirements

• Experience in hotel administration or customer service is desirable;
• Fluent knowledge of Georgian; knowledge of English will be considered an advantage;
• Knowledge of computer programs; experience working with PMS systems is an advantage;
• Communication, organization, and problem-solving skills;
• High sense of responsibility, attention to detail, and ability to work in a team.

Working conditions

• Salary: negotiable. Work schedule and other conditions will be determined by agreement with the selected candidate.
• Submitting an application

Interested individuals, please respond to the announcement using the „Easy Response“ button.

Confidentiality and storage of personal data

The personal data provided by the candidate will be processed only for the purpose of organizing the selection process and evaluating the candidate's compliance, in accordance with the applicable legislation of Georgia. Only authorized persons in the selection process will have access to the data. The data will be stored until the completion of the selection process and thereafter only for the period necessary for the relevant purpose or provided by law; for other vacancies, their storage will be carried out only if there is an appropriate legal basis. The candidate can exercise the rights to protection of personal data provided by law.