Telephone Service Officer
Translated automatically from the original posting. Read the original in Georgian →
The microfinance company JSC "Miso Euro Credit" announces a vacancy for the position of Telephone Service Officer.
About the company: JSC "Miso Euro Credit" (eurocredit.ge) is an international company of European model, which has been operating in the Georgian market since 2011.
Today, Eurocredit is represented in 23 cities of Georgia, with 31 branches and offers auto and business loans to customers.
The main strength of Eurocredit is its people. Our team brings together professionals who stand out with their qualifications, responsibility, and result-oriented approach. We create a work environment based on cooperation, development, and mutual respect, where each employee's contribution is important.
Location: Tbilisi
Main responsibilities
- Receiving / identifying incoming calls;
- Informing customers about the company's products and services;
- Providing consultations within the competence;
- Redirecting calls when necessary;
- Recording received information with relevant persons;
- Timely response to issues fixed by customers;
- Making outgoing calls to customers when necessary.
Qualification requirements
- Experience in a similar position is desirable;
- Knowledge of computer office programs.
Additional skills
- Fluent speech and written communication;
- Effective communication skills;
- Ability to manage conflict situations;
- Ability to work in a busy mode.
- High sense of responsibility;
- Organizational skills.
To get detailed information about the vacancy and to send your resume, please visit the following link: https://hel-ai.com/apply/XAL5KLmd
Good luck!