Call Center Operator
Translated automatically from the original posting. Read the original in Georgian →
"Alta" announces a vacancy for the position of Call Center Operator
We are Alta, a leader in technology company in Georgia, where we create tomorrow's standards with an energetic and result-oriented team. We bring together world's leading brands, innovative services and digital solutions to make technology closer and more accessible for people.
We support you in professional growth, taking on new challenges and creating a career success story, the main thing is to believe in your abilities.
Alta's subsidiary company, Techpoint, announces a vacancy for the position of Call Center Operator in the service department.
Workplace: A. Beliashvili's 104 Working hours: Monday-Friday 10:00-19:00
Main functions and responsibilities:
Receiving incoming calls and making outgoing calls if necessary to return feedback; Timely response to information calls; Thorough knowledge of service standards and their protection; Providing complete consultation to the customer and providing information on warranty conditions and post-sales service; Correct redirection of the customer if necessary; Recording and sorting of incoming calls according to issues.
Qualification requirements:
Higher education is desirable; Experience in working in an identical position is necessary; Conversational knowledge of English and/or Russian; Knowledge of office programs (MS Office).
Personal skills: Ability to work in a team; Communication skills; Developed verbal and written skills; Responsibility.
Please note that by submitting documents containing personal data within the vacancy, you grant LLC "Alta" the right to process these documents both within the given vacancy and for future similar vacancies and to store them in accordance with the company's business interests, Georgian legislation and internal regulations, for no more than one year.
To get detailed information about the vacancy and to send your resume, please visit the following link: https://hel-ai.com/apply/8Geq8oRe
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