IT Technician

ITConnect is announcing a vacancy for the position of IT Technician.

Salary: depends on experience and qualifications

Working hours: Monday-Friday (10:00-19:00)

Location: Tbilisi, Chavchavadze Avenue.

Key responsibilities

• Installation, diagnosis, and recovery of network cables; Rack arrangement, installation of network devices, and organization of cables on the Patch Panel;

• Distribution, installation, and technical maintenance of computer and network equipment;

• Configuration and technical support of network devices (Router, Switch, Firewall);

• Monitoring and control of the technical condition of server rooms;

• Coordination and communication with internet providers on technical issues;

• Installation and configuration of monitoring sensors, video cameras, and recording systems;

• Technical support of audio/video systems in conference spaces;

• Periodic visits to user sites for technical support and performance of necessary tasks, with corresponding reporting;

• Registration of users' technical issues in the Helpdesk system, processing of tickets, and monitoring of their execution;

• Prompt response to critical technical notifications and timely elimination of problems.

Qualification requirements

• Higher or professional education in IT, network technologies, or a similar field;

• Experience working as an IT technician, network administrator, or in technical support;

• Practical knowledge of network infrastructure, cabling, Rack, Patch Panel, and network devices;

• Knowledge of configuring and diagnosing Router, Switch, and Firewall devices;

• Experience in installing and technically supporting video surveillance and audio/video systems will be considered an advantage;

• Ability to quickly identify, diagnose, and independently eliminate technical problems;

• Experience working with Helpdesk systems and documenting technical issues;

• High sense of responsibility, efficiency, and ability to communicate effectively with users.

If interested, please share your resume with us at the following email address.

By sending your CV, you confirm that you agree

• That your personal data (name, surname, personal number, address, date of birth, email, information about education and work experience, and other additional information provided by you) be processed and/or stored by LLC "Bound Euchar Solutions";

• You also agree to the transfer of personal information to third parties (employer companies);

• That personal information will be used only in the process of selecting candidates (job seekers);

• The storage period of personal information is 1 (one) year; we also inform you that you have the right to withdraw this consent at any time and request the termination of processing of your personal data (including deletion, destruction, etc.).