Contact Center Specialist
Translated automatically from the original posting. Read the original in Georgian →
JSC "Microfinance Organization Scapi" is announcing a vacancy for the position of Contact Center Specialist.
Main functions and responsibilities:
Timely and adequate response to incoming calls: providing comprehensive answers to questions from existing and potential clients; identifying, analyzing, and providing assistance to customers; redirecting calls when necessary;
Informing the supervisor operationally about any type of problem to ensure the smooth and proper functioning of the contact center.
Responding to incoming text messages;
Providing other information services related to the work process;
Requirements:
Higher education;
At least 6 months of experience working in a similar position.
User-level knowledge of computer office programs.
Other requirements:
Fluent speech;
Emotional stability (balance);
Quick work;
Organization;
Working conditions:
Full-time: flexible schedule;
Probation period: 6 months.
Remuneration: fixed + bonus;
Interested individuals, please fill out the application or send a resume.
To get detailed information about the vacancy and to send a resume, please visit the following link: https://scapp.selfrecruit.ge/s/LHe3
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