Front Office Employee

The highest hotel in Georgia is ideally combined with the historical and cultural center of the capital. The hotel has six exquisite restaurants and a bar, including the restaurant "Zimi" located at the highest point of the hotel. The Biltmore Tbilisi is an ideal space for corporate events, business meetings, conferences, exhibitions and unforgettable weddings.

The hotel "Biltmore Tbilisi" is announcing a vacancy for the position of Front Office Employee.

Main responsibilities

• Checking the list of guests and their requests every morning;
• Checking the information left in the program at the beginning of each shift;
• Arranging the list of room cleaning times;
• Polite meeting with the guest; implementation of the registration procedure with all rules;
• Entering existing and additional information about the guest into the program;
• Ensuring the confidentiality of information about guests;
• Ensuring timely closure of accounts by guests;
• Generating a list of departing guests' accounts to ensure that the guest does not leave the hotel without settlement;
• In case of receiving a complaint from a guest, finding ways to resolve it and checking the status of problem resolution in the shortest possible time;

Required skills

• Experience working in a similar position;
• Knowledge of Opera;
• Knowledge of Georgian and English languages;
• Communication skills;
• Sense of responsibility;
• Teamwork skills;
• Attention to detail.

Interested persons, please send their resumes by November 30 to the following email address In the subject field, please be sure to indicate the position name.

We inform you that we process your personal data presented by you for the purpose of reviewing your application, considering your candidacy for a vacant position and determining its compliance, including making a decision on employment, within the framework of the Law of Georgia "On Personal Data Protection". Your application/CV and personal data contained therein will be stored by us for 1 year from the completion of the competition, in accordance with the requirements established by law, including for the purpose of ensuring the process of legal disputes related to the results of the competition. Within the same period, your application/CV and personal data contained therein may be processed by us for the purpose of considering your candidacy for another vacant position. If you do not want your data to be processed for this purpose in the future, please inform us about it via e-mail. We also inform you that you are provided with the rights provided for in Chapter III of the Law of Georgia "On Personal Data Protection".