Online Support Specialist
Translated automatically from the original posting. Read the original in Georgian →
Eliti announces a vacancy for the position of Online Support Specialist (Call Center).
Location: Tbilisi, Head Office Type of employment: Full-time Selection form: Interview
Main responsibilities: - Responding to incoming calls and online inquiries - Providing online consultations: - Providing technical specifications, - Assisting with registration on the e-commerce page, - Providing information necessary for using e-commerce. - Listening to customer complaints and noting them, assigning the correct category for the problem - Offering existing promotions to customers - Assisting customers via phone calls in purchasing the required item - Providing information to customers: availability of stock and verification of store reserves - Processing phone or online calls
Qualification requirements: - Higher education (desirable) - At least 6 months of experience in the field - Knowledge of English at a communicative level
JSC "Eliti Electronics" is one of the largest retail networks of household appliances and furniture in Georgia, operating since 1996 and uniting more than 18 stores across the country. The company offers customers a unique service. A wide selection of furniture and appliances, affordable prices, and constantly updated assortment with over 200 exclusive and partner international brands: Bosch, Gorenje, Apple, Samsung, and others. JSC "Eliti Electronics" also considers human resource management policy as one of its main priorities, which involves selecting prospective and highly qualified candidates and further ensuring their career growth and development. JSC "Eliti Electronics" relies on the principles of equal treatment, offers equal employment opportunities to all employees and job candidates, and implements the candidate selection process in compliance with the requirements of the law on the elimination of all forms of discrimination and excludes any form of discrimination against individuals on any grounds.
Please note that only selected candidates will be contacted.
To get detailed information about the vacancy and to send your resume, please visit the following link: https://hel-ai.com/apply/HrqUHWK
Good luck!
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