Reception and Placement Agent
Translated automatically from the original posting. Read the original in Georgian →
Hotel Margo is announcing a vacancy for the position of Reception and Placement Agent.
Main responsibilities: - Receiving, registering, and implementing procedures for guests checking out of the hotel; - Providing guests with information about hotel services and conditions; - Accurately reflecting guest data in the hotel management program; - Receiving phone calls and providing relevant information; - Processing guest orders and requests and responding in a timely manner; - Professionally managing guest complaints and problems; - Effective communication and coordination with other hotel departments; - Managing the settlement process and preparing relevant documentation; - Maintaining a tidy workspace and adhering to service standards.
Requirements: - High sense of responsibility; - Communicability and a guest-oriented approach; - Ability to work in a team and solve problems; - Knowledge of Georgian and English languages; - Experience working in a similar position will be considered an advantage.
If interested, please send your CV to the following email address.
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