Universal Specialist at Telephone Contact Center
Translated automatically from the original posting. Read the original in Georgian →
Development, support, effectiveness, and inner peace are the values that shape our corporate culture.
Employment at "Imedi L" implies stability, innovation, and continuous knowledge sharing. We are looking for a new team member who will share our values and together we will achieve even more success!
The insurance company "Imedi L" announces a vacancy for the position of a universal specialist at the telephone contact center.
Remuneration: fixed salary + bonus; salary increase twice a year. Workplace: Tbilisi, Ilia Chavchavadze #7 Work schedule: non-standard, 9 hours of work (1 hour break), flexible schedule 08:00 – 23:00, two days off per week. The probationary period (internship) is paid.
We offer: - A positive and stable work environment; - Career development opportunities; - Personal and professional development programs; - Health insurance and other corporate benefits.
Main responsibilities: - Receiving and identifying telephone calls from the company's insured patients; - Planning visits to personal doctors and relevant specialists for insured patients; - Referring insured patients to medical institutions in planned and emergency cases, organizing services, and reflecting information in the relevant program; - Providing insured patients with the necessary information about the conditions of the insurance policy (considering the relevant article/paragraph of the contract).
Qualification requirements: - A mandatory higher medical education or a final-year student (graduates of the faculties of medicine, dentistry, physical medicine and rehabilitation, pharmacy, and public health are considered); - Experience in the service sector is desirable.
Essential skills: - Effective written and verbal communication skills; - Polite and service-focused; - Goal-oriented and result-driven; - Teamwork skills; - Time management skills; - High sense of responsibility.
For more detailed information, please visit the following link: https://hel-ai.com/apply/ZfHWAcPc
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