Call Center Operator (Hybrid)
−43% vs the usual · usual 1,398 ₾ · 124 ads
Posted 21 Oct (Days left: 5) Apply by 20 Nov
Translated automatically from the original posting. Read the original in Georgian →
„MiHouse“ is one of the largest construction and home improvement hypermarkets in the Caucasus region. We offer around 60,000 products from various countries worldwide. „MiHouse“ provides customers with a comfortable environment, a unique concept, a wide range of products, world-leading and well-known brands, as well as an optimal ratio of quality and price.
Workplace: Tbilisi, Vazisubani, Hualling Plaza
Position: Call Center Operator.
Remuneration: 800 GEL; Work schedule: Hybrid - 40 working hours per week.
Key responsibilities
- Providing high-quality service to customers in accordance with the company's standards;
- Identifying customer needs and requests, directing them accordingly, and providing consultations;
- Checking product balances in the relevant program;
- Checking the status of orders based on customer requests and providing relevant information;
- Recording and fixing issues that arise during the service process in the relevant program;
- Monitoring missed calls and messages, and ensuring timely feedback to customers.
Qualification requirements and skills
- Experience working in a similar position will be considered an advantage;
- Good communication and active listening skills;
- Customer orientation and teamwork skills;
- Efficiency, organization, and high sense of responsibility;
What do we offer?
- Health insurance;
- A friendly, supportive, and development-oriented work environment;
- Comfortable working conditions;
- Opportunities for professional and career growth.
If you meet the requirements and would like to become a member of our team, please send your resume to. In the subject line of the email, please indicate the job title „Call Center Operator“, otherwise the company reserves the right not to consider your candidacy.
The company reserves the right to store your submitted resume and process the personal data contained therein for employment purposes, in accordance with the requirements established by law and for no more than two years, in the presence of an appropriate legal basis.