IT Support Specialist

"Mihauși" is one of the largest construction and renovation materials hypermarkets in the South Caucasus, offering customers around 60,000 product items from various countries worldwide. The company stands out for its diverse assortment, international brands, customer-oriented services, and comfortable shopping environment.

The construction and renovation materials hypermarket "Mihauși" is announcing a vacancy for the position of IT Support Specialist.

Workplace: Tbilisi, Vazisubani; Remuneration: 2000 GEL; Work schedule: Monday to Friday (10:00 - 18:00).

Main functions and responsibilities:

Setting up, configuring, and technical support of desktop and laptop computer systems; Setting up and support of printers, scanners, and copying machines; Configuration and technical support of email applications (Microsoft Outlook, Webmail); Installation, setup, and support of office programs (Microsoft Office and others); Technical setup and support of POS terminals; Technical support of video surveillance systems and cameras; Technical support of accounting and bookkeeping programs; Basic configuration and support of Wi-Fi and network devices; Setup of office telephone systems and phones; Creation, management, and administration of company employees' email accounts; Communication with internet providers and technical service providers; Ensuring compliance with the IT infrastructure's defined security rules and configuration policies; Participation in the inventory, description, and monitoring of the company's IT assets; Collaboration with service centers for warranty services and coordination of technical issues; Opening technical tickets in service companies, timely notification of existing issues and planned changes, and monitoring of execution; Record-keeping of performed work, preparation of periodic reports, and submission to the direct supervisor.

Qualification requirements:

Higher or professional education in Information Technology or a related field; Experience working in IT technical support; Knowledge of installing, configuring, and administering Windows operating systems; Knowledge of Microsoft Office and Outlook; Understanding of computer hardware and peripheral devices' operating principles; Basic knowledge of networks (TCP/IP, LAN, Wi-Fi); Experience in managing email accounts; Ability to diagnose and resolve technical problems.

Interested candidates, please send your resume to. In the subject line of the email, be sure to indicate the title of the vacancy: IT Support Specialist.

Application deadline: December 2, 2026.

We inform you that LLC "Hualing-Construction Materials Hypermarket" processes candidate personal data for the purpose of assessing compliance with the vacancy, in accordance with applicable legislation. Submission of a CV implies the transfer of data and the existence of a legal basis for their processing (including consent/pre-contractual relationship). Data is stored until the completion of the selection, and in the case of a candidate who is not selected, for no more than 1 year (for future vacancies, based on consent); in the case of employment, during the labor relationship and for no more than 3 years after its termination. The candidate has the right to request access, correction, deletion, or restriction of processing of their data, as well as to revoke consent.

Good luck!