Senior IT Support / System Administrator Specialist
Translated automatically from the original posting. Read the original in Georgian →
Geosoft Cloud is a Google Cloud, AWS, Microsoft, Synology partner company in the region. We help businesses with digital transformation and implement modern cloud and artificial intelligence (AI) solutions. Our team works to make Cloud Native advanced technologies simple, reliable, and tailored to real business needs.
Role Overview We are looking for an experienced Senior IT Support or System Administrator specialist with at least 3 years of practical experience. If you are well-versed in servers, networks, email systems, and user technical support, but want to go beyond routine and transfer your experience to the Cloud direction - this position is for you. We will help you transform your system knowledge into Google Workspace and Google Cloud Platform (GCP) engineering experience. Your main task will be to set up clients' systems, migrate emails, and provide technical support, while also learning Cloud architecture, automation, and AI tool integration with mentors.
Core Responsibilities: - Daily administration of Google Workspace and Microsoft 365 (managing users, groups, and access). - Setting up and controlling domain DNS records and email security parameters (MX, SPF, DKIM, DMARC). - Planning and implementing email migrations from various systems (Microsoft Exchange, Microsoft 365, cPanel, Zimbra, etc.) to Google Workspace without disrupting business processes. - Technical support for clients (Mail & Cloud Support) and quick resolution of system problems. (Online, On-Site, Mobile) - Setting up a basic Google Cloud Platform (GCP) environment and involvement in the process of transferring On-Prem servers to the Cloud. - Automation of routine processes with simple scripts (Bash, Python, App Scripts).
Strategic Responsibilities: - Onboarding new clients and showcasing Cloud service capabilities. - Technical communication with clients, consultations, and sharing best practices. - Learning Google Cloud and AI technologies (Gemini Enterprise Agents Platform) and contributing to the company's technological development. - Participation in events, workshops, and panel discussions, presenting and demonstrating services.
Hard Skills: - At least 3 years of work experience in IT Support or System Administrator position. - Experience in setting up and administering Windows Server and Linux environments. - Good knowledge of networks (TCP/IP, DNS, DHCP, VPN) and email protocols (SMTP, IMAP, POP3). - Experience in administering Google Workspace (Google Admin) or Microsoft 365. - Languages: proficiency in Georgian, English, and Russian at a technical communication level (required for working with documentation and communicating with clients). - Preferred: basic scripting knowledge (Bash, PowerShell, Python), virtualization experience (VMware), NAS servers (Synology), or minimal experience with cloud platforms (GCP/AWS).
Soft Skills: - Ability to independently investigate and resolve problems (Troubleshooting). - Effective verbal and written communication, polite and partner-like approach to customers. - High motivation for learning, development, and official certification. - Teamwork and time management skills.
Job Details and Application - Work schedule: Full Time, Monday - Friday, 10:00 - 19:00 (1-hour break). - Work location: Besiki St. 4, Tbilisi - Probation period: up to 6 months. - Salary: please indicate your desired minimum threshold in the application form.
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