After-Sales Service Manager
Translated automatically from the original posting. Read the original in Georgian →
Company "Archi" is a leading development company in Georgia, established in 2006. We have successfully completed 55 projects and currently have 33 ongoing constructions in Georgia.
We are looking for an After-Sales Service Manager at "Archi" and their responsibilities will include:
Ensuring the smooth process of service, discussing and resolving problematic issues; Identifying customer requests/problems, redirecting them to relevant structural units, and monitoring timely fulfillment of requests; Coordinating the development/modification of the apartment layout requested by the customer - providing information to architects and agreement between parties; Ensuring various documentation, including changes to the payment schedule; Timely informing customers about news and changes; Reflecting customer data in the database and CRM; Generating new ideas to improve the service process.
Requirements: Higher education; At least 1 year of work experience in the service sector; English language proficiency at a communicative level; Knowledge of Microsoft Office at a user level is desirable.
If you are interested in our vacancy and have relevant experience, we look forward to your CV, which you can upload at the specified link until November 05, 2026: https://crm.archi.ge/crm/deal/web_form/vacancy.php
Only selected candidates will be contacted.
Please note that your resume will be stored in the company's database for the next six months. Moreover, your candidacy may be considered for other similar positions if a vacancy exists.
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