Reception and Placement Agent
სასტუმრო მარგო external listing
Translated automatically from the original posting. Read the original in Georgian →
Hotel Margo is announcing a vacancy for the position of Reception and Placement Agent.
Main responsibilities
- Receiving, registering, and implementing procedures for guests checking out of the hotel;
- Providing guests with information about hotel services and conditions;
- Accurately reflecting guest data in the hotel management program;
- Receiving phone calls and providing relevant information;
- Processing guest orders and requests and responding in a timely manner;
- Professionally managing guest complaints and problems;
- Effective communication and coordination with other hotel departments;
- Managing the settlement process and preparing relevant documentation;
- Maintaining a tidy workspace and adhering to service standards.
Requirements
- High sense of responsibility;
- Communicability and a guest-oriented approach;
- Ability to work in a team and solve problems;
- Knowledge of Georgian and English languages;
- Experience working in a similar position will be considered an advantage.
If interested, please send your CV to the following email.