Administrator

STEPS Batumi Hotel & Suites, a premium apartment-hotel in Batumi, implemented by PREMIUM GROUP, stands out for its ability to provide a full-fledged accommodation experience for guests arriving for both business and leisure purposes. The multifunctional complex includes 550 hotel apartments, a high-class spa center, an open swimming pool, a terrace, restaurants, and bars.

STEPS Batumi Hotel & Suites is announcing a vacancy for an Administrator position.

Work location: Batumi Schedule: 12-hour shifts, 2/2

Key responsibilities

• Receiving guests at the apartment-hotel, accommodating them in rooms, and ensuring a high-standard check-out process;
• Providing guests with information about all services available at the apartment-hotel;
• Responding quickly to guest requests via oral, email, or telephone contact;
• Effective communication with guests to ensure high satisfaction and loyalty;
• Ensuring accurate reflection of room reservation details, changes, guest information, requests, and financial operations in the apartment-hotel's reservation system;
• In-depth knowledge of room availability, status, reservation conditions, and tariffs in the reservation system and other booking platforms;
• In-depth knowledge of all operational procedures of the apartment-hotel and close collaboration with other departments to ensure comfortable rest for guests;

Qualification and additional requirements

• Experience working in a similar position will be considered an advantage;
• Experience working with hotel operational software will be considered an advantage;
• English language proficiency is mandatory; knowledge of other languages will be considered an advantage;
• Proficiency in office programs;

We offer

• A stable and development-oriented work environment;
• Competitive remuneration;
• Health insurance;
• Meal provision;
• Professional development and career growth opportunities;
• Corporate events and team activities;
• A modern office and comfortable working conditions;
• Special benefits on company products and services;

If you meet our requirements and wish to join the team of professionals at STEPS Batumi Hotel & Suites, please send your resume/CV to the following email address, and specify the position title, Administrator, in the subject field; Please note that by sending your resume for the announced vacancy, you agree that the aforementioned company is authorized to process your personal data in accordance with the law. You also agree that if you are not employed, your personal data will be stored in the company for one year for the purpose of subsequent employment offers.

The deadline for application is December 2026. Only selected candidates will be contacted.

Good luck!