Driver and Dispatcher Operations Coordinator

Job Opening - Driver and Dispatcher Operations Coordinator

"Caucasus Horizon", a medical transportation company operating in New York, is seeking an organized, responsible, and communicative full-time employee.

Our company serves Medicaid program beneficiaries and has a team of over 100 drivers and dispatchers. As we expand our operations, we are looking for a person to coordinate the daily work processes of drivers and dispatchers.

Main Responsibilities:

Managing dispatchers: Recording dispatchers' working hours and compiling weekly schedules. Creating schedules for the next week. Organizing drivers' personal files and documentation. Administering the process of onboarding new employees and terminating cooperation.

Working with drivers: Contacting each driver and confirming their working hours for the next day. Creating and requesting drivers' work schedules. Assisting new drivers with the car rental process. Conducting weekly driver satisfaction surveys and summarizing results. Updating the driver database and contacting inactive drivers to reactivate their work. Managing drivers' personal files and documentation, registering new drivers, and organizing necessary documentation. Performing additional operational and administrative tasks as needed.

Qualification Requirements:

At least 1 year of experience in operations management, planning, and HR administration. High level of organization, sense of responsibility, and attention to detail. Good telephone communication skills. Knowledge of Google Sheets or Microsoft Excel. Experience working with documents and databases. Knowledge of Georgian and English. Knowledge of an additional language is considered an advantage.

Working Conditions:

Employment: Full-time. Working days and hours: Negotiable. Salary: Based on qualifications and performance. Work location: Possible office / remote / hybrid.

If interested, please send your CV to and specify the job title in the subject.