Customer Support Operator - Day Shift
Translated automatically from the original posting. Read the original in Georgian →
We're glad you're interested in our job opening!
About us:
"Sitcom" is Georgia's first digital neighborhood space, which has been taking care of neighborhood simplicity and transparency since 2017. It is a kind of "digital piggy bank" where you can keep an eye on your neighborhood's income and expenses, hire preferred service providers, make automatic transfers, and gather your neighbors in one space.
In addition to professional development, you'll find a friendly environment, many interesting activities, and fun during non-working hours at "Sitcom"!
What we offer:
- Working hours: 11:00-20:00 (5 days a week)
- Rest days: 2 days a week
- Salary 1100 GEL + bonus (average 330 GEL)
- 18-month salary increase of 200 GEL after successful collaboration
- Trainings and professional development
- Exclusive offers and discounts from partner companies
- Fitpass
- Location: Tbilisi, Giorgi Daneliashvili 23 (Nafetvreba turn)
- Employment form: Full-time
About the position:
We are looking for a proactive, organized, and motivated team member who will focus on customer support and effectively address their needs. This position is the first and important step to fully explore the company's activities, which allows for a positional change within the company. The role also implies a salary increase of 200 GEL after 18 months of successful collaboration.
Key responsibilities:
- Communication with customers via phone and Facebook channels, protecting the company's service standard
- Providing accurate and comprehensive information to customers
- Reflection and processing of received information in the internal system
- Identifying obstacles in the communication process and making optimal decisions to ensure uninterrupted service
Desirable:
- Experience working in a similar position
- Experience working in an internal program and reflecting changes
- Communication skills and ability to work effectively in a team environment
- Required: English language knowledge at a communicative level (B1-B2)
To upload your resume, please visit the link.
We inform you that by submitting your personal data to "Sitcom", you give us permission to process, share with third parties, and store your information for a period determined by law. Data processing is only intended to determine the compliance of your candidacy with the vacancy announced by us.
We publish a copy of this advert so people looking for work in Georgia can find it, with a link back to your original. If it is yours, you can take over managing it, or ask us to take it down.
A claimed listing becomes Direct: it shows above collected listings for a week after it is posted or bumped, you can edit, bump and close it, and it joins Google job search.