Customer Communication Manager
Translated automatically from the original posting. Read the original in Georgian →
Company Bestservice provides a variety of services for residential buildings that want to receive high-quality services through a professional team at an affordable price.
Additional information can be found on the website: Links: www.bestservice.ge https://ln.run/uUsTC
Bestservice is announcing a vacancy for the position of Customer Communication Manager.
Working hours: Monday to Friday, 10:00-19:00, with a one-hour break.
Remuneration:
- During the probationary period, 1200 GEL fixed + bonus.
- After the probationary period, 1500 GEL + bonus.
- The probationary period lasts from 3 to 6 months.
This job will be interesting for you: - If you love communicating with people and conducting negotiations. - You want to simplify everyday life for society. - You are goal-oriented and result-focused.
Tasks that we need your help with: - Communication with existing and potential customers via phone and social media. - Monitoring the performance of services at addresses. - Providing complete information to customers about existing services via phone and social media. - Assigning and monitoring tasks for service providers. - Finding new service providers, making offers, agreeing on work schedules, and monitoring the start of work. - Communicating with the population regarding changes in providers or defects in work. - Reflecting information in the relevant database daily and weekly reporting on ongoing processes at addresses.
Experience that is important to have: - 1-2 years of experience in customer service, support, or portfolio management is required. - Experience working with service providers is desirable. - Knowledge of Google Drive or office programs is required.
Personal qualities that are important to have: - Organization, - Punctuality, - High sense of responsibility, - Attention to detail, - Correct planning of processes.
If you feel that this is the job for you and you want it, send your resume to our email. Don't forget to include the job title in the subject line. We also inform you that by sending your personal data to our company, you give us permission to process, share with third parties, and store your information in accordance with the law. Data processing is only for determining your compatibility with the announced vacancy.
Thank you for your interest.
The BESTSERVICE team wishes you success.
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