Call Center Operator in Auto Service
Translated automatically from the original posting. Read the original in Georgian →
Brief Overview of the Company and Position: TechAuto is a leading company in the auto service sector, operating successfully in the Georgian market since 2008. We specialize in software services for vehicles, including key restoration and programming, speedometer and other module corrections, and computer diagnostics. Our team stands out with professionalism and innovative approaches. If you want to become a member of a rapidly growing and friendly team, join us at our branch in Isani, as a Call Center Operator.
Main Responsibilities: - Respond to client phone calls and provide initial consultations in the auto service direction; - Identify client requests and offer relevant services; - Receive orders, clarify service details, and transfer information to employees; - Inform clients about service conditions; - Receive client feedback and monitor their satisfaction; - Update the electronic database and maintain accurate records; - Effective communication and collaboration with other team members.
Qualification Requirements and Skills: - Secondary or higher education (students are also considered); - High communication and service culture; - Fluent Georgian language skills in speaking and writing; - Quick learning ability and high sense of responsibility; - Basic knowledge of computer programs.
Advantages and Benefits: - Stable and friendly work environment in an innovative company; - Opportunities for personal and professional development; - Competitive remuneration and bonus system.
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