Customer Care Expert - Zara Home - Tbilisi Mall - Full-time
Translated automatically from the original posting. Read the original in Georgian →
Cenomi Retail Georgia is the official representative of up to 20 well-known brands in Georgia, including: Zara, Mango, Massimo Dutti, Bershka, Stradivarius, Aldo, U.S. Polo, CHARLES & KEITH, Sunglass Hut, Oysho, Zara Home, Parfois, Ipekyol, Kiko Milano and others. Currently, the company operates around 60 stores in Tbilisi and Batumi.
Job details: - Working hours: 25 hours per week (2 days off); - Remuneration: fixed salary of 1,000 GEL + bonus of up to 300 GEL.
What you will do: - Create a positive, comfortable and high-standard service experience for customers; - Identify customer needs and offer relevant assistance/information; - Maintain high-quality service in accordance with brand standards; - Study the characteristics of products presented in the store; - Arrange products in the store; - Coordinate with various departments as needed to quickly and effectively resolve customer issues; - Adhere to the company's service, communication and visual standards in daily activities.
We offer: - A pleasant work environment; - Corporate insurance (after 3 months of contract); - Opportunities for advancement and development; - A 3-month training program on service standards and customer-oriented approaches.
Additional information: - Previous experience in a similar field is desirable.
For detailed information about the vacancy and to submit your resume, please visit the following link: https://hel-ai.com/apply/UQRfu31
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