Universal Specialist at Call Center
Translated automatically from the original posting. Read the original in Georgian →
Imedi L announces a vacancy for the position of - Universal Specialist at Call Center - Kutaisi
Development, support, efficiency, and inner peace are the values that shape our corporate culture.
Being employed at "Imedi L" implies stability, novelty, and continuous knowledge sharing. We are looking for a new team member who will share our values and together we will achieve even more success!
The insurance company "Imedi L" announces a vacancy for the position of Universal Specialist at the Call Center.
Remuneration: fixed + bonus; salary increase twice a year. Workplace: Kutaisi, Akamasheneblis Street Work schedule: non-standard, 9 hours of work (1 hour break), flexible schedule 08:00 – 23:00, two days off per week. The probationary period (internship) is paid.
We offer: - A positive and stable work environment; - Career development opportunities; - Personal and professional development programs; - Health insurance and other corporate benefits.
Main responsibilities: - Receiving and identifying phone calls from the company's insured patients; - Planning visits for insured patients to their personal doctors and relevant specialists; - Referring insured patients to medical institutions in planned and urgent cases, organizing services, and reflecting information in the corresponding program; - Providing necessary information to customers about the conditions of the insurance policy (considering the relevant article/paragraph from the contract).
Qualification requirements: - A mandatory higher medical education or/and a graduating student (graduates of the faculties of medicine, dentistry, physical medicine and rehabilitation, pharmacy, and public health are considered); - Experience in the service sector is desirable.
Essential skills: - Effective written and verbal communication skills; - Polite and service-focused; - Goal-oriented and result-focused; - Teamwork skills; - Time management skills; - High sense of responsibility.
To get detailed information about the vacancy and to send your resume, please visit the following link: https://hel-ai.com/apply/bxKqmfYd
The insurance company "Imedi L" thanks you for your interest in the vacant position and wishes you success.
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