Resident Care Manager
Translated automatically from the original posting. Read the original in Georgian →
Company "Archi", a leading development company in Georgia, founded in 2006. We have successfully completed 55 projects and currently have 33 ongoing constructions in Georgia.
At "Archi" we are looking for a Resident Care Manager and his main functions will be:
- To ensure residents' satisfaction, loyalty and positive customer experience.
- To ensure effective communication with residents, planning, organizing and conducting individual and group meetings;
- To collect feedback, identify their needs and expectations, and initiate relevant improvements.
- To ensure that residents are informed about planned, ongoing and completed works and other important news;
- To receive, record and respond appropriately and in a timely manner to phone calls, written appeals and other notifications from residents;
- To constantly update information about residents, reflect changes in the database in a timely manner and ensure the accuracy of information;
- To plan, organize and manage various events for residents;
- To manage neighborhood electronic communication platforms;
- To coordinate the maintenance services of the residential complex and manage daily operational processes;
- To monitor payments related to maintenance services, prepare relevant reports and communicate with residents if necessary;
- To visit objects in the portfolio.
Qualification requirements:
- Higher education;
- English language skills at a communicative level are required;
- At least 1 year of experience in the service sector is required;
- Knowledge of Microsoft Office at the user level is desirable.
If you are interested in our vacancy and have relevant experience, we look forward to your CV, which you can upload at the specified link until October 22, 2026: https://crm.archi.ge/crm/deal/web_form/vacancy.php
Only selected candidates will be contacted. Please note that your resume will be stored in the company's database for the next six months. Moreover, your candidacy may be considered for another similar position vacancy.
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