Call Center Operator
Translated automatically from the original posting. Read the original in Georgian →
"TrendMart" is a rapidly growing online store that offers products in various categories to its customers. Our team is constantly expanding and we are looking for a responsible, communicative, and organized employee for the Call Center Operator position.
Main functions and responsibilities
Communication with customers over the phone and confirmation of orders; Providing customers with information related to their orders; Processing customer data and order information in the CRM system; Correct and timely recording of information related to orders; Ensuring polite and professional communication with customers.
Qualification requirements
Fluent knowledge of the Georgian language; Communicativeness and polite conversation manner; High sense of responsibility; Attention and organization; Basic computer skills; Having your own laptop; Experience working in a similar position is desirable, but we will also consider candidates without experience.
Working conditions
Work format: fully remote; Start time: 10:00 AM; Salary: fixed 1000 GEL + bonus system; Days off: Friday and Sunday; Workload: approximately 150-200 phone communications with customers per day; Call duration: on average less than 1 minute; Work program: a simple and convenient CRM system that employees can easily learn.
What do we offer?
A stable job in a rapidly growing company; A fixed salary and the opportunity to receive additional bonuses; A fully remote work environment; A simple and organized work process; A friendly team and opportunities for professional development.
Interested candidates, please fill out the application form and become a member of the TrendMart team.
Application form: https://tally.so/r/BEa61Q