Italian Speaking Hotline Agent
NETEX CONSULTING external listing
Negotiable Apply by 28 Nov
Sign in and apply Translated automatically from the original posting. Read the original in Georgian →
NETEX CONSULTING is announcing a vacancy for an Italian Speaking Hotline Agent position.
We are looking for Hotline Agents in the customer service direction. Main responsibilities:
- Receiving and servicing customer phone calls and text messages;
- Providing information to customer inquiries;
- Identifying problematic cases and resolving them according to relevant procedures;
- Polite and professional communication with the customer;
- Recording necessary information in the system.
Essential requirement: The candidate must have a good command of the Italian language.
Desirable skills
- Fluent verbal and written communication;
- Customer orientation;
- High sense of responsibility;
- Ability to work in stressful situations;
- Knowledge of computer and basic office programs;
- Experience in a similar position will be considered an advantage, however possible
- Consideration of candidates without experience.
We offer
- A stable work environment;
- Competitive remuneration;
- Opportunities for professional development;
- 8-hour work schedule;
Workplace: Kutaisi, office;
If interested, please send your CV in English to.