Sales Operations Specialist

IT company "Syntax" (https://www.syntax.ge), whose goal is to provide high-quality IT services and products to the corporate sector, is announcing a vacancy for the position of Sales Operations Specialist.

The purpose of the position: to manage the full cycle of operations processes for projects in the Dubai market.

Working conditions:

• Location: Tbilisi, Beliashvili 145a;

• Work schedule: Monday-Friday, 09:30-18:30

• Target market: Dubai/United Arab Emirates

• Work format: remote process management from Georgia. Travel to Dubai if necessary.

Additional benefits:

• Funding for relevant training courses;

• Opportunity for professional development in a rapidly growing company;

• Health insurance (after the probationary period).

Main functions and responsibilities:

• Registering the company for announced tenders on tender/supplier portals and managing the subsequent onboarding process;

• Preparing technical documentation in accordance with the announced tender and ensuring participation in the tender;

• Daily monitoring of announced tenders;

• Sharing information with the sales manager about tenders that are important/interesting for the company;

• Creating a calendar of license updates provided to end-users and periodically providing relevant information to the sales manager;

• Managing the process of ordering, enabling, disabling, and pausing licenses;

• Forming a continuous license chain for existing clients;

• Preparing proposals with the sales manager on product features and sharing with clients;

• Communicating with the manufacturer/distributor to get the best price;

• Preparing invoices and communicating with accounting;

• Creating procurement documentation;

• Managing receivables and communicating with them - managing the process of ordering, enabling, disabling, and pausing licenses;

• Compiling/receiving/archiving acceptance and transfer acts;

• Performing other related tasks.

Qualification requirements:

• Higher education in business administration or a related field;

• At least 2 years of experience working in a similar position;

• English language - C1 level; fluent written and verbal communication;

• Very good knowledge of Excel;

• Experience working with CRM systems is desirable;

• Analytical thinking;

• Focus on details and organization;

• Time management skills;

• Goal-oriented and result-focused.

If interested, please share your resume with us at, indicating the title of the vacancy.

Only selected candidates will be contacted.

Good luck!