Customer Service Specialist
Translated automatically from the original posting. Read the original in Georgian →
"Bene Comfort" is a leading provider of real estate management and maintenance services, creating a new standard in the consumer market since 2020 and providing premium services for both commercial properties and residential complexes.
"Bene Comfort" has a diverse portfolio that includes over 40 partner objects, including: apart-hotels, residential complexes, commercial spaces, shopping centers, and sports facilities.
The company is announcing a vacancy for the position of Customer Service Specialist.
Responsibilities:
- Providing telephone service to customers on incoming calls and providing the information requested by them, while strictly adhering to the rules and requirements established by the service standard;
- Making calls to customers based on pre-defined bases (providing information, etc.);
- Adding and receiving chips in a special program and formalizing the acceptance and delivery;
- Monthly reporting of sold chips;
- Forwarding information SMS messages;
- Reporting on problems in the building;
- Periodically updating the databases of residents;
- Supporting administrative processes and current operational activities as needed.
Qualification requirements:
- Previous experience in a similar position is desirable;
- Knowledge of Microsoft Office programs (Word, Excel, Outlook);
- Knowledge of English and/or Russian.
Working conditions:
- Schedule - Monday to Friday, from 10:00 to 18:00;
- Salary 1200 GEL + bonus;
Interested candidates, please send your resume to the following email address, please indicate the position name "Customer Service Specialist" in the subject field.
At Bene Comfort, your resume, which you will send, may contain personal data, including special category data, in accordance with the Georgian Law on Personal Data Protection. We inform you that your personal data will be processed by Bene Comfort for the purposes of making a decision to establish a contractual, including employment relationship. Also, your resume may not be considered based on the requirements of the vacancy, or may be transferred to a reserve for another relevant application. If you agree to all the above points, please send us your resume.
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