Cashier / Consultant

Company Duty Free Points announces a vacancy for the position of Cashier - Consultant

Distribution: 4 teams, each with 3 Cashier - Consultants Reporting: Shift Supervisor and Kazbegi Manager Workplace: Kazbegi border duty-free facility

Role Purpose

• To ensure fast, accurate, and compliant sales, customer service, cash control, shelf readiness, and reliable handover of shift inventory.

Key Responsibilities

• Greet customers, identify their needs, explain products, and make relevant additional offers without delaying service.
• Correctly use POS, cash and non-cash payment methods, open, close, and reconcile the cash register.
• Adhere to DFP's approved rules for passenger authorization, travel document verification, restricted products, returns, and authorized transactions.
• Restock shelves, check prices, labels, product condition, and expiration dates.
• Participate in 09:00 shift handover and count goods in designated categories in the trading floor and warehouse.
• Immediately record and escalate to the manager any discrepancies, damage, incorrect posting, or other irregularities.
• Provide coverage agreed with other team members during colleagues' breaks and maintain continuous control of the trading floor.
• Comply with confidentiality, behavior, safety, and incident reporting rules.

Requirements

• Georgian language for work procedures and team communication.
• Accurate accounting, cash handling, and basic digital skills.
• Reliability, punctuality, attention to detail, and responsible attitude towards cash handling.
• Ability to work in a 24-hour rotating schedule.
• Successful completion of practical assessment and training.

Desirable Experience

• 6-12 months of experience in retail, cash handling, or hospitality.
• A trainable entry-level candidate will be considered if they successfully complete practical tasks related to accounting, counting, and service.
• Duty-free experience is a plus.

Languages

• Georgian - required for work procedures.
• Russian - functional conversational level is a priority; each shift must have Russian-speaking coverage.
• English - an advantage.

Working Conditions

• Four-team rotation: 24-hour shift starting at 09:00, followed by three days off.
• Shift handover and inventory counting are included in the 24-hour period.
• 4 hours of alternating rest; two consultants-cashiers remain in the trading floor while one is on break.
• During peak load, two employees serve the cash register, while one monitors the trading floor and assists customers.
• Night work, prolonged standing, and movement between three floors and stairs.
• Break room, kitchen, heating, ventilation, three restrooms, coffee machine, and water machine; no shower.

Performance Evaluation

• Accuracy of cash register operations and shift closure.
• Inventory accuracy, timeliness, and completeness of records.
• Identified procedural violations and correctly escalated issues.
• Service quality, shelf availability, attendance, and punctuality.
• Participation in sales plan implementation without compromising quality and compliance.

Practical Assessment

• Cash handling and simple cash register exercises.
• Counting goods by article and identifying discrepancies.
• Short role-playing customer service scenario.
• Correct escalation of unauthorized transactions or complex cases.
• Realistic assessment of the candidate's schedule, residence, and transportation.

Training

• POS and cash register procedures.
• Inventory counting and discrepancy documentation.
• Duty-free sales rules, product knowledge, safety, and incident escalation.

Remuneration and Benefits

• Fixed salary: 1,400 GEL per month, plus a monthly sales bonus percentage

If interested, please send your CV/resume to.